Illinois Customers Report Outages At DraftKings, BetRivers, FanDuel On Super Bowl Sunday

If you were looking to place a last-minute bet on the Super Bowl in Illinois on Sunday, it may have been a frustrating endeavor.

Illinois sports betting customers experienced outages at DraftKings, BetRivers and FanDuel on Sunday. The outages mostly occurred in the hour leading up to kickoff, though some persisted during the game.

PointsBet and William Hill, Illinois’ two other online sportsbooks, did not have any issues.

Kambi, the backend provider for DraftKings and BetRivers, appears to be why customers reported problems with those two apps.

DraftKings provided the following statement to Legal Sports Report, Play Illinois‘ sister site:

Customers were unable to access our mobile and online Sportsbook, & ldquo, We & rsquo said in a statement made available to & nbsp, LSR. Andnbsp, & ldquo, It appears that a spike in traffic was the cause of this interruption, which was problematic for our server provider. Our in-house technology-supported Dss and lakes products are working flawlessly. This event demonstrates why we think it’s crucial to own our own systems. & rdquo,

Later this month, DraftKings intends to switch to its technology program.

According to Kambi, the outage was brought on by a & ldquo, significantly high & rndquo volume of bets placed on one market.

& ldquo, This particular issue was immediately discovered and fixed prior to start, at which point Kambi processed the highest-ever imagine chapters in its history, according to the company.

Barstool Sportsbookwas even over, and it uses Kambi and should soon get in Illinois.

FanDuelNevertheless, on Sunday, the following was tweeted:

We are informed that consumers in Michigan and Illinois are having difficulty logging in and making bets on the Sportsbook website. Our team is working as quickly as we can to find a solution to this problem, and we will post any changes around. We regret any annoyance!

— FD Customer Support (@FanDuel_Support) February 7, 2021

FanDuel uses its own systems and does not employ Kamb.

Illinois legitimate bets on the first Super Bowl

This isn’t particularly surprising given that legal sports gambling is still in its infancy in the US.

It’s still not a good idea for regulated operators, it & rsquo. The Super Bowl has received the most wagers on a single sports event throughout the year.

Despite these problems, location hits for sports betting increased by 236 % from last Super Bowl Sunday. Therefore, given the extraordinary visitors surge, it is simple to see how some providers crashed.

What’s the good news? We shouldn’t have as many complications in the future as kinks are worked out because we & rsquo are still in its infancy stage.

Why it’s nice to have more competition

Just five online casinos remain in Illinois, and 60 % of them were down on Super Bowl Sunday at specific times.

They also happened to be Illinois’ three most popular operators.

Two of IL’s five books use Kambi. If Barstool Illinois is the next operator to launch, as we expect, then half of the state’s sportsbooks will run on Kambi.

That & rsquo is not the best option for online shoppers, but it is also suitable for occasions like Sunday.

Unibet and the BetMGM online sportsbook also plan to launch in the Land of Lincoln, so this year we may have up to eight website operators. For what it’s worth, BetMGM even experienced problems on Sunday in Nevada, though they didn’t seem to be as popular as the others.

For those who could wager on Sunday & rsquo, the Buccaneers defeated the Chiefs 31 – 9 in the game.

The Tampa Bay final was a unanimous three-point outsider.